The RefractoryAdditives.com Editorial Team reads every message sent through the contact form below or to editorial@refractoryadditives.com, and handles corrections, questions about a page and news tips.
No company pays for placement on this independent reference on refractory materials.
Every value names its standard and edition, the product data sheet or the dated source it comes from; see our methodology and fact-checking process.
How to Contact the RefractoryAdditives.com Editorial Team#
The editorial team is reached through the contact form on this page or by email to editorial@refractoryadditives.com; both reach the same team. The form asks for a topic, the page concerned (optional), a name (optional), an email address and a message of 10 to 5,000 characters.
Write to the editorial team
Corrections: Reporting a Factual Error or Outdated Standard#
A correction request is checked fastest when it names the page, the statement and the contradicting primary source.
- Page URL
- The exact statement
- The standard with edition (ASTM or ISO number and year) or the instrument with its date
- The issuing body's document (ASTM, ISO, CEN, EUR-Lex, ECHA, eCFR, OSHA)
Copies of standards on other hosts and encyclopedia pages are not sources. A confirmed error is fixed on the page and the change is dated, under the corrections rules.
Questions About a Value, Source or Page#
A question about a value is answered with the source it comes from: standard and edition for a requirement, named product and producer for a typical value. News tips need the document that proves them, such as a meeting notice or an Official Journal act.
Where Quote and Contractor Requests Go#
Quote and contractor requests do not go through this form: product, raw material and additive quotes go to the supplier request form, installation, dry-out and repair work to the contractor match.
The table sets out where each request type goes and what to include.
| Request | Where it goes | What to include |
|---|---|---|
| Correction, question about a page, news tip | This page: contact form or editorial@refractoryadditives.com | Page URL, statement, primary source with edition or date |
| Refractory products, raw materials, additives | request refractory quotes | Product or class, quantity, specification, service temperature, country |
| Installation, dry-out, relining, repair | free refractory contractor match | Lining type, scope, timing, country |
What Happens to Your Message: Privacy and Retention#
A message sent through the contact form is stored for 24 months and used only to answer it and correct the page. The site runs no analytics and no advertising vendors.
The full rules, including how to ask for deletion, are in the privacy policy.